Shipping & Returns

Thank you for shopping at Watergate Bay Antique Jewellery.

Shipping

We offer free worldwide shipping with Royal Mail. All items sent via a trackable service and are fully insured.

The photos form a big part of the description.

These are antique items and we list any faults with the item in the description.

Returns

If for any reason you are unhappy with your purchase you may return your item within 14 days to receive a full refund. Your item must be returned in the same condition in which it was sent and also in the same packaging.

Unfortunately if 14 days have passed since your purchase we are unable to offer a refund.

PayPal is no longer refunding transaction charges when payments are refunded – these charges will be deducted from any refunded amount. Payments made via card through the checkout will be refunded fully

You are responsible for the cost and risk of returning the goods to us. You should send your return to:

Return Address

Watergate Bay Antique Jewellery
28 Mill Street
Ottery St Mary
Devon
EX11 1AD

We cannot be responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured, trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery. Returns should be clearly labelled Returned goods to avoid any import fees.